Refund Policy

We want you to be satisfied with Right Place Studio. This policy explains how to request a refund for a workshop seat, a virtual tutorial, a shop item, an event activation or a commissioned piece. Effective date: 2026-09-27.

Refund period

You may request a refund within 30 days of purchase.

How to request

E-mail [email protected] with your order number. We answer within 2 business days.

Tell us what you bought — class date, event date or commission — and, if the item arrived damaged or does not match what was agreed, attach a photo so we can review it quickly. You can also reach us at +15059746988.

How you are refunded

Refunds go back to the original payment method within 5–10 business days after approval; card statements may take one or two billing cycles to show it.

Refunds are issued in U.S. dollars for the amount actually paid. Nothing is shipped, so there are no return shipping costs or restocking fees.

Exceptions

Custom-made or personalized items cannot be returned, except in case of defect.

No subscriptions or recurring charges

We do not sell memberships or auto-renewing plans, so there is nothing to cancel. Each workshop, tutorial, commission or shop purchase is a single, one-time charge shown in full before you pay.

If you ever see a charge from us you do not recognize, contact [email protected] and we will trace it with you.

If we cancel or reschedule

If Right Place Studio cancels a workshop, tutorial or activation, you may move to another date or receive a full refund of what you paid, at your choice.